Signet ® Fiberglass , Heritage™ Fiberglass, Legacy™ 20-Gauge Smooth and Woodgrain Textured Steel, Legacy™ 22-Gauge Woodgrain Textured Steel Door
ProVia Door, Inc., hereinafter “ProVia Door”, warrants to the original consumer purchaser, that under normal use this product will be free from defects in material and workmanship for as long as the purchaser owns and lives in the single family residence, hereinafter “Home”, in which the product was installed. The details of this warranty are as follows:
BASIC DOOR & SIDELITE - LIFETIME TRANSFERABLE
The Signet® Fiberglass, Heritage™ Fiberglass, Legacy™ 20-gauge Smooth and Woodgrain Textured Steel, and Legacy™ 22-gauge Woodgrain Textured Steel door and sidelite slabs are warranted not to shrink, warp, split, crack or delaminate for as long as you own and live in the Home in which the product was installed, provided they are installed without alteration and in accordance with applicable building codes. This warranty is transferable to one subsequent purchaser.
GLASS UTILIZING SUPER SPACER® - LIFETIME
Inspirations™ Art Glass, Barcelona Wrought Iron, Twilight, Taffeta, Chinchilla, Waterfall, Gluechip, Obscure Pebble, glass with Internal Grids, ComforTech™ DLA, TLA, TLK, and Clear glass units have a lifetime limited warranty, including glass breakage and seal failure, for as long as you own and live in the Home in which the product was installed.
DECORATIVE GLASS & INTERNAL BLINDS - 10 YEAR
Decorative glass and internal blind units are warranted against seal failure and defects in material and workmanship for a period of ten (10) years from date of installation.
PINEGUARD™ FULL WOOD DOOR FRAME & FRAME COMPONENTS - LIFETIME / 10 YEAR / 5 YEAR
The PineGuard™ Full Wood Frame and brickmold for Doors and Sidelites, and Full Wood Transom Frames are warranted against defects in material and workmanship, and against rotting and decay for as long as you own and live in the Home in which the product was installed, provided that (i) it is installed without alteration and in accordance with applicable building codes and (ii) and all exposed wood parts are protected with a quality latex paint topcoat or other sealant in accordance with generally accepted field-finishing standards. The Sahara® threshold system, bottom sweep, hinges, weatherstripping, PVC vinyl coated aluminum frame cladding and the sliding patio screen are warranted against defects in material and workmanship for a period of five (5) years from date of installation. The InVent™ Retractable Screen System is warranted against defects in material and workmanship for a period of ten (10) years from date of installation.
STEEL L-FRAME & FRAME COMPONENTS - 5 YEAR
Steel L-frame and stops, Sahara® threshold system, bottom sweep, hinges and weatherstripping are warranted against defects in material and workmanship for a period of five (5) years from date of installation.
FINISHES - 10 YEAR / 7 YEAR / 5 YEAR / 90 DAY
Paint and stain finishes on the door slab and metal frame components of the Signet Fiberglass Door are applied using the DuraFuse® Finishing System and are warranted against flaking, checking, blistering or peeling for a period of ten (10) years from date of installation. Paint and stain finishes on the door slab and metal frame components of Legacy and Heritage doors are warranted against flaking, checking, blistering or peeling for a period of seven (7) years from date of installation. Paint and stain finishes on all door slabs or metal frame components that are installed in AK, HI, ID, MT, ND, NM, NV,
OR, SD, UT, WA, WY are warranted against flaking, checking, blistering or peeling for a period of five (5) years from date of installation. Stain finishes on the exterior components of the Full Wood Frame are warranted against flaking, checking, blistering or peeling for a period of ninety (90) days from date of installation.
LIFETIME FINISH HARDWARE & ACCESSORIES - LIFETIME / 10 YEAR
Schlage® Lifetime Finish hardware, Emtek® Lifetime Finish hardware, Kick Plates, Mail/Magazine Slots, Door Knockers and Door Knocker Viewers with Lifetime Bright Brass, Satin Nickel and Aged Bronze finish are warranted against tarnishing and mechanical defects for as long as you own and live in the Home in which the product was installed. Schlage® Lifetime Finish Keypad Electronic Access Locksets and Deadbolts are warranted against tarnishing and mechanical defects for
as long as you own and live in the Home in which the product was installed and warranted against electronic defects for a period of one (1) year from date of installation. Lifetime Finish Trilennium™ Multi-Point Locking Hardware is warranted
against tarnishing for as long as you own and live in the Home in which the product was installed and warranted against mechanical defects for a period of ten (10) years from date of installation. Emtek® handlesets and Colonial Door Knockers with an Oil Rubbed Bronze finish are not warranted against tarnishing.
SCHLAGE® HARDWARE - LIFETIME / 10 YEAR
Schlage® lock products with standard finish are warranted against mechanical defects for as long as you own and live in the Home in which the product was installed and against tarnishing for a period of ten (10) years from date of installation.
HARDWARE ACCESSORIES - 5 YEAR
Kick Plates, Mail/Magazine Slots, Door Knockers, Door Knocker Viewers, Peepsites, Door Closers, Decorative Long Trim Handles, and Push/Pull Plates with standard finish are warranted against mechanical defects and tarnishing for a period of five (5) years from date of installation.
WINDOW TRIM - 5 YEAR
Window trim is warranted against defects in material and workmanship for a period of five (5) years from date of installation. This includes doors that are installed behind a storm door.
The Warranty on the basic door unit is transferable by the original purchaser to one subsequent purchaser for purchaser’s personal residence provided ProVia Door receives the Warranty Transfer Certificate within thirty (30) days after the date of transfer of ownership, and provided such notice is accompanied by a check or money order in the amount of $50.00 per home.
Where the structure in which the product is installed is not a single family residence occupied by the purchaser, or is owned by a public or private corporation for profit or non-profit, an unincorporated association or other business entity of any type recognized by law, a church, a school, a governmental or public authority, the time periods stated in this warranty shall be limited as follows: Basic Door – 5 Year (non-transferable); Clear Glass – 10 Year (glass breakage not included); Decorative Glass & Internal Blinds – 5 Year; Door Frame & Frame Components – 1 Year; Finishes – 1 Year; Lifetime Finish Hardware & Accessories – 10 Year; Schlage® Hardware – 1 Year (mechanical and finish); Hardware Accessories – 1 Year; and Window Trim – 1 Year.
This lifetime limited warranty does not apply with respect to (1) condensation damage due to high humidity in the house; (2) breakage of glass (other than clear glass).
The procedure for obtaining performance of the obligations of this warranty is as follows: if you believe your entry door to be defective, contact the contractor for inspection. If the contractor determines the door or parts thereof to be defective,
the manufacturer at its exclusive option will repair; provide a new product or part of a product after having determined that it does not conform to the limited warranties contained herein. The manufacturer reserves the right to discontinue or make changes in any of its products. If the products covered by this warranty are not available, the manufacturer shall have the right to substitute a product that is of equal quality or value. The manufacturer will ship the replacement product or part to the nearest authorized dealer and the purchaser must pay for any and all labor necessary to install such product or part and for the transportation from the nearest authorized dealer to his/her residence.
Any claim must be accompanied by a copy of the Warranty certificate and a copy of the contract evidencing purchase
of the ProVia Door products.
PROVIA DOOR SHALL NOT BE LIABLE TO PURCHASER FOR CONSEQUENTIAL DAMAGES, SUCH AS, BUT NOT LIMITED TO, DAMAGES OR LOSS TO OTHER PROPERTY OR EQUIPMENT, LOSS OF USE, OR CLAIMS OF SERVICE
INTERRUPTION, FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTIES ON ITS PRODUCT.
PURCHASER’S EXCLUSIVE REMEDY SHALL BE THE REPLACEMENT OF DEFECTIVE FINISH, COMPONENTS, OR PARTS, ALL AS PROVIDED HEREIN. IN ANY EVENT, THE LIABILITY OF PROVIA DOOR WITH RESPECT TO ANY CONTRACT, OR ANYTHING DONE IN CONNECTION THEREWITH SUCH AS THE PERFORMANCE OR BREACH THEREOF OR FROM THE MANUFACTURE, SALE, DELIVERY, RESALE, INSTALLATION OR TECHNICAL DIRECTION OF INSTALLATION, REPAIR OR USE OF ANY DOOR, COMPONENT OR PART COVERED BY OR FURNISHED UNDER THIS CONTRACT WHETHER
IN CONTRACT, IN TORT, UNDER ANY WARRANTY, OR OTHERWISE, SHALL NOT, EXCEPT AS EXPRESSLY PROVIDED HEREIN, EXCEED THE PRICE OF THE DOOR, PART OR COMPONENT ON WHICH SUCH LIABILITY IS BASED.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to purchaser.
THIS WRITING CONTAINS THE ENTIRE AGREEMENT BETWEEN PROVIA DOOR AND PURCHASER. DEALERS, CONTRACTORS, APPLICATORS, OR DISTRIBUTORS OF PROVIA DOOR PRODUCTS HAVE NO AUTHORITY TO GIVE
WARRANTIES ON PROVIA DOOR’S BEHALF THAT ARE DIFFERENT FROM OR EXCEED THOSE LISTED HEREIN. PURCHASER SHOULD THEREFORE EXAMINE THIS LIMITED WARRANTY CAREFULLY.
ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE TERMS HEREOF.
Some states do not allow limitations on how long an implied warranty lasts; so the above limitations may not apply to purchaser. This Lifetime Limited Warranty extends only to the door(s) which were originally installed in your Home or other structure as recorded on the warranty certificate and shall not be valid or enforceable if you cannot prove that the door(s) were so installed. It will help us if you will fill out the Certificate of Registration setting out the date and address of the Home or structure which you had the door(s) installed if you experience any warranty problems.
Important Note: Failure to return the Certificate of Registration will not affect your rights under the warranty if you can show the date of purchase and the location the door(s) were installed in a reasonable way. (Your receipt of purchase and the receipt from the contractor who made the installation in your Home showing the address is one such way. Please keep them in a safe place.)
This warranty gives purchaser specific legal rights and he or she may also have other rights which vary from state to state.
01/01/10 - Ver. 1.0